OUR COMMITMENT TO PRIVACY
We respect your privacy, and we are committed to controlling the collection, use and disclosure of the personal information provided by our travellers. We believe that all great travel experiences are the result of a partnership based on trust and respect, and that this partnership extends both before and after the actual trip itself.
In order to better protect your privacy, this notice explains our online information practices and the choices you can make about the way your information is collected and used.
WHAT IS PERSONAL INFORMATION?
“Personal information” is personally identifiable information such as your name, residential address and e-mail address and includes information about your trip history, credit information and billing records, service and recorded complaints. It also includes travel-specific information such as dietary restrictions, health details, and various travel preferences such as room preferences.
Personal information is collected by Classical Pursuits only when you specifically and knowingly choose to provide it us (either electronically or over the phone), such as when you request a brochure, register for Toronto Pursuits, or otherwise choose to receive information, products or services from Classical Pursuits. We may also receive personal information from our travel partner, Worldwide Quest when you book a Travel Pursuit through them.
Publicly available information, such as a public directory listing of your name, address, telephone number and electronic address, is not considered personal information.
COLLECTION AND USE OF PERSONAL INFORMATION
We collect and use your personal information primarily for the purpose of providing you with products and services that you have requested from us. Your personal information is also used to communicate with you about your account and to provide you with information related to other Classical Pursuits products and services. We may also contact you from time to time to conduct market research and surveys in an effort to continually improve our product and service offerings.
By submitting your email address, your grant us explicit consent to send you our e-newsletter. You may withdraw your consent at any time by clicking the unsubscribe link found at the foot of every email we send to you.
Classical Pursuits will not sell, lease or trade your personal information to other third parties, unless you specifically authorize us to release your personal information, or release is required or permitted by law.
Your personal information will not be used for any other purpose without your consent.
You may also withdraw your consent to any further collection, use or disclosure of information about you at any time by giving us reasonable notice.
DISCLOSURE
To enable us to more efficiently provide the products and services you have requested from us, Classical Pursuits may share your personal information with selected third parties who are acting on our behalf as our agents, suppliers or service providers. Such third-party service providers are provided only with such information as is necessary in the circumstances (i.e., room preferences or dietary restrictions may be disclosed to our hotels). Information provided to third parties may be used only for the purpose stipulated and is subject to strict terms of confidentiality.
SECURITY
We are committed to protecting your privacy. Security measures, such as restricted access and the use of passwords and encryption, have been adopted to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Our staff and volunteers have been trained to respect your privacy at all times and those employees with access to your personal information shall use your personal information strictly in accordance with the Classical Pursuits privacy policy and the laws applicable to our business.
QUESTIONS OR CONCERNS
If you have any questions or concerns our privacy policy, please contact us in writing at Classical Pursuits, 146 Sumach Street, #708, Toronto ON, M5A 0P7, CANADA or via email
